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Policies for the Office of Communications
Work is performed on a
first-come, first-served basis.
Starting a job
Work is started by the submission of a job order request. Requests may be submitted via e-mail (ms.communications@uth.tmc.edu) and poster jobs to (ms.posters@uth.tmc.edu), FAX, 713-500-5533, or in person. We are located in the basement of the Medical School Building, 6431 Fannin, B.340, across from the green elevator.
Payment
We accept credit cards, cash, and checks (not permitted from students). For internal billing (from Medical School customers), we prefer that you provide an account/chartfield number to be charged for the final amount at the end of the job. This expedites payment and alleviates the problem of residual funds in case the estimate does not match the final bill. Estimates of course are still available as are the invoices for reconciliation purposes. Personal jobs must be paid for in advance.
Rush charges
Rush services and accelerated delivery schedules are available on some items. Rush charges are necessary to offset the cost of overtime or special handling the job creates.
Clients requesting posters with less than a 48-hour turnaround will be charged the cost of the poster plus 50 percent. Posters normally take 2-3 days, depending on the workload and other factors.
Completed orders
Customers are notified when their orders are ready for pickup. All jobs are signed out when they are picked up. |
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